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Thursday, 27 May, 2010

Why people love to work for the TATA Group

Why people love to work for the TATA Group

Got this mail from a friend.

No wonder people love to work for the Tatas!

Enjoy reading:

What Ratan Tata did for the Mumbai victims.... a every Indian should know

Ratan Tata is the chairman of Indian Hotels who own the Taj Mahal Hotel Mumbai, which was the target of the terrorists last year .
Hotel President a 5 star property also belongs to Indian Hotels.
The following is really touching.
What Ratan Tata did for the Mumbai victims.... Don't miss!!!!!!

A. The Tata Gesture

1. All category of employees including those who had completed even 1 day as casuals were treated on duty during the time the hotel was closed.

2. Relief and assistance to all those who were injured and killed

3. The relief and assistance was extended to all those who died at the railway station, surroundings including the "Pav- Bha ji" vendor and the pan shop owners.

4. During the time the hotel was closed, the salaries were sent by money order.

5. A psychiatric cell was established in collaboration with Tata Institute of Social Sciences to counsel those who needed such help.

6. The thoughts and anxieties going on people's mind was constantly tracked and where needed psychological help provided.

7. Employee outreach centers were opened where all help, food, water, sanitation, first aid and counseling was provided. 1600 employees were covered by this facility.

8. Every employee was assigned to one mentor and it was that person's responsibility to act as a "single window" clearance for any help that the person required.

9. Ratan Tata personally visited the families of all the 80 employees who in some manner – either through injury or getting killed – were affected.

10. The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks.

11. Ratan Tata himself asked the families and dependents – as to what they wanted him to do.

12. In a record time of 20 days, a new trust was created by the Tatas for the purpose of relief of employees.

13. Whatg is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tatas were covered by compensation. Each one of them was provided subsistence allowance of Rs. 10K per month for all these people for 6 months.

14. A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several lacs were spent by the Tatas on her to fully recover her.

15. New hand carts were provided to several vendors who lost their carts.

16. Tata will take responsibility of life education of 46 children of the victims of the terror.

17. This was the most trying period in the life of the organisation. Senior managers including Ratan Tata were visiting funeral to funeral over the 3 days that were most horrible.

18. The settlement for every deceased member ranged from Rs. 36 to 85 lacs [One lakh rupees tranlates to approx 2200 US $ ] in addition to the following benefits:

a. Full last salary for life for the family and dependents;
b. Complete responsibility of education of children and dependents – anywhere in the world.
c. Full Medical facility for the whole family and dependents for rest of their life.
d. All loans and advances were waived off – irrespective of the amount.
e. Counselor for life for each person
B. Epilogue

1. How was such passion created among the employees? How and why did they behave the way they did?

2. The organisation is clear that it is not something that someone can take credit for. It is not some training and development that created such behaviour. If someone suggests that – everyone laughs

3. It has to do with the DNA of the organisation, with the way Tata culture exists and above all with the situation that prevailed that time. The organisation has always been telling that customers and guests are #1 priority

4. The hotel business was started by Jamshedji Tata when he was insulted in one of the British hotels and not allowed to stay there.

5. He created several institutions which later became icons of progress, culture and modernity. IISc is one such institute. He was told by the rulers that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.

6. When the HR function hesitatingly made a very rich proposal to Ratan – he said – do you think we are doing enough?

7. The whole approach was that the organisation would spend several hundred crore in re-building the property – why not spend equally on the employees who gave their life?

I do not wish to dilute the message by adding my own comments or by disparaging the efforts of any other group (including the Government) by comparing one with the other.



Life & its Meaning

Life & its Meaning

Reproducing a mail from a friend without any comments:


A boy was born to a couple after eleven years of marriage. They were a loving
couple and the boy was the gem of their eyes. When the boy was around two years
old, one morning the husband saw a medicine bottle open. He was late for office
so he asked his wife to cap the bottle and keep it in the cupboard. His wife,
preoccupied in the kitchen totally forgot the matter. The boy saw the bottle
and playfully went to the bottle fascinated by its color and drank it all. It
happened to be a poisonous medicine meant for adults in small dosages. When the
child collapsed the mother hurried him to the hospital, where he died. The
mother was stunned. She was terrified how to face her husband. When the
distraught father came to the hospital and saw the dead child, he looked at his
wife and uttered just five words.


1. What were the five words ?

2. What is the implication of this story?











The husband just said " I am with you Darling "

The husband's totally unexpected reaction is a proactive behavior. The child is
dead. He can never be brought back to life. There is no point in finding fault
with the mother.

Besides, if only he had taken time to keep the bottle away, this would not have
happened. No one is to be blamed. She had also lost her only child. What she
needed at that moment was consolation and sympathy from the husband. That is
what he gave her.

If everyone can look at life with this kind of perspective, there would be much
fewer problems in the world. " A journey
of a thousand miles begins with a single step " . Take off all your envies, jealousies, unforgiveness,
selfishness, and fears. And you will find things are actually not
as difficult as you think.


This story is really worth reading. ..... Sometimes we spend time in asking who
is responsible or whom to blame, whether in a relationship, in a job or with
the people we know.

By this way we miss out something called L.I.F.E



Regulator for Idlis!

Regulator for Idlis!

Happened to come across this interesting post on another blog - Enjoy reading this one: